At EthnicWearHub.com, your satisfaction is our priority. We take pride in the quality of our products and want you to feel confident when shopping with us. If, for any reason, you are not fully satisfied with your purchase, please review our refund and return guidelines below.
1. Eligibility for Returns
- Items must be returned within 7–14 days of delivery (choose timeframe as per your business preference).
- Products must be unused, unwashed, and in original condition with tags and packaging intact.
- Returns will not be accepted for:
- Customized or tailored items
- Sale or clearance products
- Accessories (e.g., jewelry, scarves) for hygiene reasons
2. Return Process
- Contact us at info@ethnicwearhub.com with your order number and reason for return.
- Our team will provide you with return instructions and the return shipping address.
- Customers are responsible for return shipping costs unless the item received was defective or incorrect.
3. Refunds
- Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping charges (if any) are non-refundable.
4. Exchanges
- We currently offer exchanges for size or product defects (subject to stock availability).
- If an exchange is not possible, a refund will be issued as per our policy.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please notify us at info@ethnicwearhub.com within 48 hours of delivery. We will arrange a replacement or full refund at no extra cost to you.
6. Contact Us
For any questions regarding our Refund & Return Policy, please reach out:
📧 info@ethnicwearhub.com